Privacy Policy

At FashDropz (operating under LUDZZ LTD), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fashdropz.co.uk, and use our services. By using our site, you agree to the terms of this Privacy Policy.

Company Information

FashDropz is operated by LUDZZ LTD (registered company number 15514786). Our registered office is located at 15 Bennington Street, Cheltenham, England, GL50 4ED.

Information We Collect

We collect various types of information to provide you with an improved shopping experience:

1. Personal Identification Information – This includes your name, email address, postal address, phone number, payment information, and any other details you provide when registering an account or completing a purchase on our website.
2. Non-Personal Identification Information – This includes browser type, device type, IP address, location, and other technical data regarding how you interact with our website.
3. Payment Information – When you make a purchase, we collect payment details such as credit card or debit card numbers and billing address, but we do not store payment information directly. Payments are processed securely through third-party payment gateways.

How We Use Your Information

We may use the information we collect for the following purposes:

• To process your orders and deliver products to you.
• To send order updates, delivery confirmations, and marketing communications.
• To personalize your shopping experience on our website and tailor content based on your preferences.
• To respond to customer service inquiries and resolve any issues you may have.
• To improve our website, products, and services.
• To comply with legal obligations and resolve any disputes.

How We Protect Your Information

We use a variety of security measures to safeguard your personal data. These measures include secure servers, encrypted payment processing, and limited access to your personal information to authorized personnel only. However, no data transmission over the internet can be guaranteed to be completely secure, so while we take every precaution, we cannot guarantee the security of your data.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve the performance and functionality of our website. Cookies are small text files stored on your device that help us understand how you interact with our site. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Services

We may share your information with trusted third-party service providers to process payments, fulfill orders, or provide other services. These third parties are only permitted to use your information as necessary to perform their functions and are required to protect your information in accordance with applicable laws.

Your Rights

As a user of our site, you have certain rights under data protection law, including:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information we have about you.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Object or Restrict Processing: You can object to the processing of your data or request that we restrict its use.
• Right to Portability: You have the right to request your personal data in a machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact us at contact@fashdropz.co.uk.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe we have collected personal information from a child, please contact us so that we can delete this information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates to this policy will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

FashDropz (LUDZZ LTD)
15 Bennington Street
Cheltenham, England, GL50 4ED
Email: contact@fashdropz.co.uk